GENERAL TERMS AND CONDITIONS
4. LEGAL STANDARDS
4.2. In some jurisdictions, online gambling may be prohibited by law. In this case, you understand and accept the fact that the Company never and under no circumstances gives you legal advice and / or does not guarantee the legality of using the services offered by the site. It is important to remember that the Company does not claim the legality of the use of the Website's services in accordance with the laws and regulations of your jurisdiction. Your use of the Website is at your sole discretion and discretion, and it is your responsibility to determine whether use of the services offered by the Website is legal under the laws and regulations of your jurisdiction.
4.3. The Company does not intend to provide you with services that are outside the laws and regulations of your jurisdiction. You hereby represent, warrant and agree that your use of the services offered by the Website complies with the applicable laws and regulations of your jurisdiction. The Company is not responsible for any illegal or unauthorized use of the services offered by the sites.
4.4. In addition, you accept the responsibility not to open an account and / or not use it, in the territory of the country where the provision of the services offered by the Website does not comply with applicable laws and regulations.
4.5. You are solely responsible for all taxes and fees on any winnings paid to you as a result of using the services offered by the Website. You are responsible for reporting your winnings and losses to the appropriate authorities if they are subject to taxation by local tax, legislative or other authorities.
5. OPENING ACCOUNT
5.1. In order to use the services of the Website, you need to open an account (hereinafter referred to as "My Account"). To do this, enter your username (a unique "account" name), email address and a password that will be used in the future to log in to the system, as well as to provide certain personal information (your date of birth, name and phone number).
5.2. By registering on the Website, you agree to provide accurate, complete and true personal information. You are required to notify us of any changes to your personal information. Failure to comply with this requirement may result in restrictions, non-execution of transactions (on winnings, bonuses) and/or termination of your Personal Account.
5.3. Your registration name must match your true and correct name. To confirm the information provided, the Company has the right at any time to request a document proving your identity (including, but not limited to, a copy of your passport / ID card / or any payment card used). If you do not or fail to provide us with such information, we may suspend your account until you provide us with this information and/or terminate your account entirely.
5.4. If you have any questions or concerns about registering or changing personal information, please contact the Website's online customer support or send an email to [email protected]
5.5.1. All transactions made from the Duplicate Account will be invalidated;
5.5.2. Any refunds, winnings or bonuses that you receive or collect while using an active Duplicate Account will be forfeited by you and may be claimed by the Company, and you will be required to return to us on demand the funds that were withdrawn from the Duplicate Account;
5.5.3. The Company is not obligated to refund any funds that may be on the balance of the Duplicate Account and reserves the right to unilaterally decide on the return of any lost funds that were used to place bets from the active Duplicate Account;
5.5.4 The Company does not accept requests for the return of lost funds and initial deposits from Duplicate Accounts if the Duplicate Account was opened intentionally in order to receive bonuses and other promotional offers from the casino, as well as in case of opening Duplicate Accounts for the sole purpose of returning the initial deposits to Duplicate accounts, which will be regarded as an attempt at intentional abuse. If the Company determines, in its sole discretion, that the Duplicate Accounts were created intentionally, solely for the purpose of abusing the wording of these terms and conditions, then the initial deposits will not be returned to the player.
5.6. The Casino does not accept requests for the return of any money and / or initial deposits from a Duplicate game account if it was opened intentionally in order to receive bonuses and / or other promotional offers from the Casino or return the initial deposit placed by the Player. In addition, if the Casino determines that a duplicate game account has been created with the intent to defraud the Casino, the original deposits will not be returned to the Player.
5.7. When registering on the Website, the user agrees to send him messages and consent to receive SMS, email newsletters and other forms of advertising notifications. The website uses player information for promotional purposes. We respect the privacy of our clients. If players do not want to receive promotional materials, they can opt out of SMS and email mailings at any time by contacting the operator.
6. VERIFICATION OF YOUR IDENTITY; REQUIREMENTS FOR PROTECTION AGAINST MONEY LAUNDERING
6.1. In consideration of the rights given to you to use the Services, you warrant, represent, undertake and agree that:
6.1.1. You are at least 18 years of age or have reached the age of majority that is legal to participate in gambling under the laws of your jurisdiction;
6.1.2. You are the full owner of the funds in your account. All information that you provided to the Company during the registration process and / or thereafter, including as part of any transaction that requires the deposit of funds, is true, current, accurate and fully corresponds to the name on the credit / debit payment bank card (s) or other settlement accounts that will be used to deposit or receive funds to/from your account;
6.1.3. You are fully aware that there is a risk of loss of funds in the process of using the services on the Website, and you are solely responsible for any losses associated with the use of the services of the Website. you agree that your use of the services is solely at your own choice, decision and at your own risk. You have no right to make any claims against the Company in connection with your losses, losses and / or losses;
6.1.4. You fully understand the general methods, rules and procedures for providing services and playing on the Internet. You understand that it is your responsibility to ensure that these bets and games are correct. You agree not to take any action or conduct that may damage the reputation of the Company.
6.2. By agreeing to the Terms, you authorize us to conduct any checks (in our sole discretion) from time to time, or as may be required by third parties (including but not limited to regulators) to confirm your identity and contact information ("Verifications").
6.3. During Checks, we may limit your ability to withdraw funds from your account.
6.4. If any of the information you provide is false, inaccurate, misleading and/or otherwise incomplete, or if the information you provide does not match your passport details, then you are in breach of the contract and we have the right to terminate your account immediately and/or refuse your use of the services of the Website, in addition to any other action in its sole discretion.
6.5. If we are unable to verify that you are of legal age to play at the casino, we may suspend your account.
If, at the time you engage in any type of gambling activity on the Website, you are under the age of majority that is legal for gambling under the laws of your jurisdiction, then:
6.5.1. Your account will be blocked until you reach the age of majority;
6.5.2. If at the time of blocking the amount of your balance exceeds the amount of deposits made, the difference will be written off and a commission will be withheld in the amount of 10% of the amount of deposits made, but not less than 100 USD for the costs associated with your violation of the Rules;
6.5.3. Any of your requests for withdrawal or refund of funds held in your account will be denied until you reach the age of majority;
6.5.4. To unblock your account after reaching the legal age, you will need to contact the support service with a corresponding request and re-send the documents confirming your identity;
6.5.5. If you set the date of birth in your Personal Account, which is not true, any refund of the funds spent will not be possible.
7. SECURITY, PASSWORD AND USER NAME
7.1. You must not disclose (intentionally or accidentally) your username and password to anyone else. If you have forgotten your Personal Account details, you can recover your password by clicking on the "Forgot password" link located under the login window.
7.2. You are fully responsible for non-disclosure of the password from the Personal Account, as well as for all actions and transactions made in the Personal Account. In addition, you are responsible for all losses in your Personal Account caused by the actions of third parties.
7.3. You agree to notify the Company as soon as possible of any breach of security that you become aware of and/or unauthorized access to your Personal Account. You agree to provide evidence of such unauthorized access upon request of the Company. In all cases, the Company shall not be liable for any losses incurred by you as a result of unauthorized use of your personal information, such as username and password, by others, or unauthorized access to your Personal Account, regardless of the circumstances, with or without your knowledge him.
8. RULES OF THE GAME AND BETTING ON THE WEBSITE
8.1. It is your responsibility to ensure that the transaction information you are making is correct before placing and confirming a bet while playing.
8.2. Access to the transaction history for the withdrawal of funds can be obtained by clicking on the "Cashier" icon, then "History" in the Personal Account on the Website.
8.4. You may request to cancel a bid by contacting Website support or by sending an email requesting such request to [email protected]
9. ACCOUNT DEPOSIT AND WITHDRAWAL
9.1. You must deposit a certain amount of money into your Account in order to play on the Website.
9.2. You warrant to the Company that:
9.2.1. The money you have deposited into your account is not derived from any activity that is prohibited and/or criminal and/or illegal;
9.2.2. All money deposited belongs to you and no third party has the right to claim this money.
9.3. You should only deposit money from personal accounts, payment processors and/or credit cards registered in your name, as the Company does not accept contributions from third parties (for example, relatives, friends, one of the spouses and/or partners). If our security check reveals a violation of this requirement, all winnings will be forfeited and returned to us.
9.4. If a bank transfer requests a refund to the rightful owner, the recipient is responsible for all costs and bank charges.
9.6. Due to the nature of the service, no refunds will be given. You agree not to refuse any transactions made by you, not to make any refunds or cancellations of payments, not to cancel any contributions made to your Personal Account. You also agree to reimburse the Company for unpaid fees, as well as any expenses incurred by the Company in the process of receiving your funds.
9.7. In the event of a suspicious or fraudulent payment, including the use of stolen or lost credit cards and/or any other fraudulent activity (including chargebacks and chargebacks), we have the right to block your account, reverse any payouts made or void winnings. We have the right to report any fraud or illegal activity to the appropriate authorities and/or law enforcement agencies (including credit reference agencies). We may use debt collection agencies to recover payments. The Company is not responsible for any unauthorized use of credit cards, whether or not the credit card has been stolen.
9.8. The Company has the right to charge any active balance of your account at any time to settle the amount you owe the Company as a debt, including canceled bets or wagers in accordance with clauses 5.5 (“Duplicate Accounts”), paragraph 17 (“Fraud, Deception, Conspiracy and Criminal Activity”), or paragraph 23 (“Errors and Omissions”).
9.9. You understand and agree that the Personal Account is not a bank account and, therefore, cannot be insured, guaranteed or otherwise protected by bancassurance, deposit insurance or any other similar system. No interest is accrued on money deposited to your Personal Account.
9.11. You have the right to submit a withdrawal request from your account at any time provided that:
9.11.1. All payments made to your account have been verified and verified as successful, none of the payments have been charged back or reversed;
9.11.2. All verification activities referred to in paragraph 6 have been duly completed.
9.12. When you request a withdrawal, you must take into account the following:
9.12.1. Your profile must be completely filled with the required information;
9.12.2. Funds can only be withdrawn by the same method that was used to deposit them into your account on the Website;
9.12.3. Contributions made through VISA and MasterCard credit cards may be charged by alternative payment methods;
9.12.4. If the requested amount exceeds one thousand US dollars (or in cases requiring verification), the identification procedure must be completed by sending us a copy or digital photograph of an identity document (photo page), such as a passport, ID card or utility bill, to verify your address (except for your mobile phone bill). If you are making a contribution to your Account using your credit card, you must send us a copy of the card (a copy of both sides). The first six digits and the last four digits of the card number must be clearly visible (if you have an embossed card number, the front and back of the card must have the same numbers), the CVV2 code must be closed;
9.12.5. The Company may withhold 10% of the withdrawal amount or cancel the payment if the amount of the player's deposited funds is less than 3 times the amount of the player's stakes;
9.12.6. Replenishment limits may be limited by the requirements of payment systems or the laws of your country. Withdrawal and replenishment of funds in crypto currency without limit;
9.12.7. Set payout limits $2,000 per day. If the payout of winnings exceeds $50,000, the Company has the right to split the payout, up to a monthly payment of up to $10,000. The company does not pay interest on existing debts. These terms and conditions do not apply to winnings in Tournaments or Sweepstakes;
9.12.8. You, in turn, agree to the withdrawal schedule. Payouts are made around the clock, from a few minutes to 24 hours from the moment a withdrawal request is submitted. The company is not responsible for delays in processing payments by payment systems after the request has been processed by our managers.
9.13. When funds are transferred using the services of a telephone operator, the payment can be made no earlier than 2-3 weeks after the receipt of your last contribution to the account due to security controls on fraudulent activity.
9.14. The Company may charge a fee in the amount of the Company's expenses for the withdrawal of money that was not used for games.
10. BONUS MONEY
10.1. For all new Players, a 50% bonus on the first deposit in crypto currency and a 5% bonus on all subsequent deposits in crypto currency are available on a permanent basis. Bonus money - rewards equivalent to real money that the user receives from the casino on a free and gratuitous basis. Cash bonuses are used only within the casino, and their withdrawal is possible after fulfilling the conditions for wagering x10 of the amount of the first deposit in crypto currency and wagering x3 of the amount of all subsequent deposits in crypto currency. When requesting a withdrawal of funds with an unclaimed bonus, the payment is canceled and returned to the Personal Account.
10.2. At any time, you can activate the existing bonus with or without a promotional code, as well as refuse it, independently through the Website interface.
10.2.1. When you activate the bonus:
- The bonus amount is added to your balance in your Personal Account.
- When you place a bet, it is deducted from your cash balance.
- All winnings from the bonus are credited to the balance and cannot be withdrawn until the bonus wagering requirements are met.
- When wagering conditions are met, the amount of funds on the Player's balance can be withdrawn at any time.
10.2.2. You can cancel the bonus at any time by contacting the chat of those. support on the Website. When the bonus is canceled, the bonus funds on this account are burned out (annulled).
10.3. In cases where the winnings are formed by bets made on bonus money or bonus free spins, the payout of winnings should not exceed one hundred times the size of the accrued bonus.
10.4. During promotions, you may be credited with bonuses without making a deposit. The accrual of any non-deposit bonus must comply with clauses 10.2 and 12.3 of the Rules.
10.5. The birthday bonus is credited upon request in those. support, subject to verification of the Player's identity. The amount of the birthday bonus corresponds to the VIP level of the Player, in accordance with clause 15.2 of the Rules.
11. CASH AND BONUS BALANCE
11.1. You cannot withdraw funds from the bonus balance without meeting the wagering requirements for the received bonus.
11.2. Please make sure that you carefully read all the terms and conditions associated with the bonuses received.
11.3. Please note that by agreeing to receive a bonus from the casino and having received winnings from the bonuses, we reserve the right to limit the withdrawal of such an application to one hundred times the size of the bonus.
11.4. The minimum deposit amount in crypto currency is equal to the equivalent of 1 (one) US dollar at the exchange rate at the time of depositing funds, the minimum deposit amount in any other currency is equal to the equivalent of 10 (ten) US dollars at the exchange rate at the time of depositing funds.
11.5. The minimum withdrawal amount is equal to the equivalent of 10 (ten) US dollars at the exchange rate, if it meets the requirements of the payment system.
11.6. The Player can convert the cash balance in the "Cashier" section into any crypto-currency account available on the Website in the "Exchange" section at the exchange rate at the time of the exchange without any commission.
11.7. Before the exchange, the money balance must be wagered in accordance with paragraph 12.2 of the Rules. Otherwise, the exchanged funds are equal to the deposit with wagering x10.
12. WAGERING (WAGER)
12.1. Wagering – the amount of bets that a player needs to make in order to receive bonus money or the possibility of a subsequent withdrawal.
12.2. Wagering on a deposit - the amount of bets that a player needs to make in order to receive the possibility of a subsequent withdrawal of funds. The casino has x3 wagering on deposit.
12.3. Wagering without a deposit bonus is x30 of the amount of the issued bonus.
13. CASH BACK
13.1. Our Company strives to ensure that you never suffer irreparable losses, therefore our players are insured against large losses with the cashback function.
13.2. Cashback provides compensation up to 20% of the amount of money lost during the game week. The amount of loss is calculated as the difference between the sum of deposit and withdrawal of the Player's funds. If the total winnings exceed the total loss of the Player, then no cashback is provided. Cashback calculation formula: (amount of deposited funds - amount of withdrawal of funds) x individual % of the Player in accordance with clause 15.1 (“Loyalty program. VIP status of the player”).
13.3. Cashback is credited to the player provided that the amount of bets exceeds the amount of deposits made by three times in the reporting period. The reporting period is counted from the date of accrual of the last cashback. Cashback is calculated automatically every Monday.
13.4. At any time, you can refuse cashback by contacting the chat of those. support from the Player's Personal Account. When cashback is activated, the amount is credited to the Player's balance and all subsequent bets are taken into account in wagering. You can withdraw cashback by wagering x3.
13.5. The previously accrued cashback is not debited and is valid indefinitely.
14. FREE SPIN
14.1. Free spin (hereinafter referred to as free spin or free spins) is a kind of bonus, where no funds are deducted from the Player's balance during a spin or game session in slots. The number of free spins is determined by the Website administration. The specified bonus is accrued only to those Players who do not have other accounts in the casino. Free spins are credited by the Website Administration at a fixed rate, regardless of the currency chosen by the player or the size of the bet. It is not necessary to make a deposit to receive free spins. Free spins can be credited as a loyalty program reward, as well as a prize for participating in Tournaments or Lotteries.
14.2. The winnings obtained after using free spins are credited to the Player's personal account. The money won as a result of using free spins is subject to a mandatory wagering requirement of x10. The wagering process is available in any slot. After the wagering requirements are fully met, you can withdraw funds. When requesting a withdrawal of funds with no wagered free spins, the payment is canceled and returned to the Personal Account.
15. LOYALTY PROGRAM. VIP STATUS PLAYER
15.1. The company rewards loyal and regular players by giving them the opportunity to earn Player Points, which are used to increase their VIP status in the casino. To receive 1 point, the Player needs to make a bet in the amount equivalent to 2 (two) US dollars at the exchange rate at the time of making the bet. Points are accumulated automatically when making bets from the player's real balance.
15.2. Depending on the number of accumulated points, the Player is awarded the following VIP statuses and prizes:
- 1 LEVEL is awarded to the Player upon accumulation of 10 (ten) points and gives the right to receive a bonus reward in the amount of 5 (five) free spins;
- 2 LEVEL is awarded to the Player upon accumulation of 1,000 (one thousand) points and entitles to receive a bonus reward in the amount of 5 (five) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual) and 1% cashback;
- 3 LEVEL is awarded to the Player upon accumulation of 5,000 (five thousand) points and entitles to receive a bonus reward in the amount of 30 (thirty) free spins and 2% cashback;
- 4 LEVEL is awarded to the Player after accumulating 10,000 (ten thousand) points and gives the right to receive a bonus reward in the amount of 50 (fifty) free spins and 3% cashback;
- 5 LEVEL is awarded to the Player after accumulating 50,000 (fifty thousand) points and gives the right to receive a bonus reward in the amount of 25 (twenty five) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 100 (one hundred) free spins and 4% cashback;
- 6 LEVEL is awarded to the Player after accumulating 100,000 (one hundred thousand) points and gives the right to receive a bonus reward in the amount of 50 (fifty) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 150 ( one hundred and fifty) free spins and 5% cashback;
- 7 LEVEL is awarded to the Player upon accumulation of 200,000 (two hundred thousand) points and gives the right to receive a bonus reward in the amount of 100 (one hundred) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 150 ( one hundred and fifty) free spins and 6% cashback;
- 8 LEVEL is awarded to the Player upon accumulation of 300,000 (three hundred thousand) points and gives the right to receive a bonus reward in the amount of 200 (two hundred) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 150 ( one hundred and fifty) free spins and 7% cashback;
- 9 LEVEL is awarded to the Player after accumulating 400,000 (four hundred thousand) points and gives the right to receive a bonus reward in the amount of 500 (five hundred) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 150 ( one hundred and fifty) free spins and 8% cashback;
- 10 LEVEL is awarded to the Player upon accumulation of 500,000 (five hundred thousand) points and entitles to receive a bonus reward in the amount of 1,000 (thousand) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), as well as 200 (two hundred) free spins and 9% cashback;
- 11 LEVEL is awarded to the Player upon accumulation of 1,000,000 (one million) points and entitles to receive a bonus reward in the amount of 1,500 (thousand five hundred) US dollars (or equivalent in another currency of this amount at the exchange rate at the time of bonus accrual), and also 300 (three hundred) free spins and 10% cashback;
15.2. The VIP status of especially loyal players can be upgraded by the Company on an individual basis without fulfilling the above requirements with the possibility of accruing exclusive bonuses and 20% cashback.
16. TOURNAMENTS AND LOTTERIES. PROMOTIONS
16.1. Tournaments are a promotion of the Players' competition in certain games, the purpose of which is to get the most points, for a certain period of time. Only registered Players playing for real money can participate in the tournament. Participation in tournaments is free of charge and does not require additional entry fees. There are two types of tournaments: with the accrual of points by the amount of bets or with the accrual of points for the coefficient of the maximum win from one bet.
16.1.1. Tournament rules and dates may differ and are published on the Website page in the "Tournaments" section in the corresponding tournament table.
16.1.2. Tournament winners receive valuable prizes. Prize money received by tournament winners does not require wagering.
16.2. Lotteries are a promotion for Players who have made deposits over a certain period of time. Lottery ticket holders can only be registered Real Money Players. Participation does not require additional entry fees. There are two types of lotteries: a lottery with no limit on the number of lottery tickets and a lottery with a limited number of lottery tickets.
16.2.1. The Lottery rules and terms may differ and are published on the Website page in the "Lottery" section in the corresponding table.
16.2.2. Lottery winners are awarded valuable prizes. Prize money received by lottery winners does not require wagering.
16.3. Free Spins for Deposits is a regular promotion for Players consisting of 7 (seven) free spins bonuses, which takes place every 7 (seven) days among all Players who have met certain requirements when making deposits.
16.3.1. Depending on the amount of the deposit, the Player is awarded the following free spin bonuses:
- 10 FS are issued to the Player for a deposit of 50 (fifty) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 20 FS are issued to the Player for a deposit of 100 (one hundred) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 40 FS are issued to the Player for a deposit of 200 (two hundred) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 60 FS are issued to the Player for a deposit of 300 (three hundred) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 80 FS are issued to the Player for a deposit of 400 (four hundred) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 100 FS are issued to the Player for a deposit of 500 (five hundred) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual);
- 250 FS are issued to the Player for a deposit of more than 1000 (thousand) US dollars (or the equivalent in another currency of this amount at the exchange rate at the time of bonus accrual).
16.3.2. The received free spins are available immediately after the deposit. Each of the free spins can be received no more than 1 time per week. Free spins are valid for 7 (seven) days, after which they are irrevocably cancelled.
16.3.3. Winnings received from the use of the above free spins do not require wagering.
17. FRAUD, DECEPTION, COMMUNITY AND CRIMINAL ACTIVITIES
17.1. The following actions are prohibited and are a material violation of the Terms and Conditions of Use:
17.1.1. Disclosure of information to third parties;
17.1.2. Use of automated players ("bots"), software bugs, malware, illegal or fraudulent activities;
17.1.3. Fraud, as well as the use of stolen or otherwise illegally obtained credit card information to deposit funds into the Personal Account;
17.1.4. Participation in any illegal activity, including money laundering or criminal activity;
17.1.5. Collusion or attempted collusion and/or intention to collude directly or indirectly with other players while playing on the Website.
17.1.6. Opening of any Duplicate Accounts (multi-account);
17.2. We have the right to suspend, cancel or invalidate any winnings and payouts (bonuses, coins, etc.) received from us if we suspect that you are misusing them.
17.3. The Company will take all necessary measures to identify the participants in the collusion. The Company is not responsible for losses or damages caused to you by other players as a result of collusion, fraud or other illegal activities. The Company acts at its sole discretion in relation to such incidents.
17.4. If you suspect that a Player is engaging in fraud or collusion, you must report it immediately by contacting our support team or by sending an email to [email protected]
17.5. The Company has the right to refuse access to the Website at any time without prior notice, suspend access to the Personal Account if we suspect fraud. We are under no obligation to refund or refund any funds deposited into your account at this time. We may report to the appropriate authorities, and you must cooperate with the Company in the course of the investigation.
17.6. You are prohibited from using the services and/or software for fraudulent activities or illegal transactions (including money laundering) in accordance with the laws and regulations of your jurisdiction. The Company has the right to suspend or block the Personal Account and Duplicate Accounts and withdraw funds. In this situation, you refuse to make any claims against the Company.
18. OTHER PROHIBITED ACTIVITIES ON THE WEBSITE
18.1. You must not use any offensive or offensive language or images, and you must not swear, threaten, harass or insult any member of the Website or other players.
18.2. You may not upload content to the Website that may cause the Website to malfunction, and you must not take any action that may affect the operation of the Website, such as (but not limited to) releasing and/or distributing malware software or viruses. Spam and any mass mailing is prohibited. In addition, you must not interfere with, remove or otherwise alter any information on the Website.
18.3. You may use the Website's services for your own entertainment only. You may not copy any part or all of the information from the Website without the written consent of the Company.
18.4. You agree not to hack or harm the Website, attempt to gain unauthorized access to the Website, or otherwise attempt to circumvent the Website's security. In the event of attempts to circumvent the security system or software, we will immediately terminate your access to the Website and suspend your Personal Account. We have the right to report this to the relevant authorities.
18.5. We shall not be liable for any loss or damage caused to you or any third party as a result of defects in information technology software due to hacker attacks, viruses or other harmful technological materials while using the Website or when downloading hyperlinks and any materials on the Website.
18.6. It is forbidden to sell or transfer scientific records to other players, as well as deliberately lose funds for further transfer of funds to other players.
19. TERM AND TERMINATION
19.1. You can terminate your Personal Account, as well as delete your username and password, by sending a request by e-mail to the address: [email protected]
19.2. You remain responsible for any and all activities in your Personal Area from the time you submit your request to terminate your account until you receive confirmation from us that your account has been closed and deleted.
19.3. The Company may charge mandatory fees until the closing of the Personal Account. If the Personal Account is closed, deleted or canceled, no refunds are possible, and funds, including bonuses, loyalty points and other rewards, cannot be converted into cash. Access to and further use of your account is not possible.
19.5. The Company has the right to immediately terminate your Personal Account, username and/or password without prior notice if:
19.5.1. We have decided to stop providing services in principle or only to you;
19.5.2. Your account is linked in some way to the deleted account;
19.5.3. The personal account is somehow connected with the blocked account. We have the right to close your account and freeze the funds on your accounts, regardless of the reason for such an attitude. In exceptional cases, the balance in the Personal Account may be returned to you at your request, except for the amount due to the Company;
19.5.4. You are trying to hack into the system or are colluding;
19.5.5. You attempt to interfere with or manipulate software on the Website;
19.5.6. You are using your Personal Account for illegal purposes in accordance with applicable law or are accessing the Website's services from a jurisdiction that prohibits gambling;
19.5.7. You post offensive or derogatory messages about/on the Website.
20. CHANGING THE WEBSITE
20.1. We have the right, in our sole discretion and at our option, to change and correct the information or services of the Website in order to update and maintain the Website.
21. USE OF "COOKIES" ON THE WEBSITE
21.1. A cookie is a small text file that is stored on your computer each time you visit a Website. This allows the Company to recognize you when you return to the Website. To ensure the functionality of the Website, the Company uses "cookies". You can learn more about controlling and deleting cookies at www.aboutcookies.org. Please note that deleting cookies associated with our Site may result in disabling access to certain features of the Site or sections of the Site.
22. SYSTEM FAULTS
22.1. The Company will take all necessary steps to correct as soon as possible any system failures or errors that occurred during the game (failure in the normal operation of the game logic). We are not responsible for any failures in software and hardware information technology caused by the equipment used by you or other players to access the Website, as well as errors of Internet service providers.
23. ERRORS IN THE SOFTWARE
23.1. When using the services of the Website, certain circumstances may arise in which the bet was accepted and the winnings were paid out, but this happened as an error on the part of the Company. Under these circumstances, the Company has the right to cancel or limit such bets and winnings.
23.2. The use of funds incorrectly deposited into your account for placing bets or games may result in the cancellation by the Company of such bets and/or winnings received using these funds. If payments have already been made for winnings from incorrectly received funds, then these funds are considered to be transferred to you on a trust basis. You must promptly return these funds to the Company upon request.
23.3. The Company, as well as our agents, employees, partners and suppliers, are not liable for any loss or damage, or loss of winnings, that occurs due to your or our mistake.
23.4. Distributors, licensees of the Company, as well as the Company itself and its subsidiaries and affiliates, including all employees and managers, are not liable for any damages or losses incurred by the user due to the misuse of information transmitted over the Internet or caused by the interception of this information.
24. LIMITATION OF COMPANY LIABILITY
24.1. You agree to the fact that you use the services of the Website at your own discretion and at your own risk and, therefore, you are solely responsible for the use of the services of the Website.
24.3. We are not responsible for violation of laws, contracts, omissions, or any loss or damage incurred, including loss of data, income, damage to reputation, image, and any damage that cannot currently be foreseen. The Company is not responsible for the content of any website that can be accessed through the Website.
25.2. You agree to fully indemnify us for the defense of the Company, partners and their respective companies, including officers, managers, employees, against any claims, expenses and any liability, including legal costs or other expenses incurred as a result of:
25.2.2. Your violation of the law by third parties;
25.2.3. Access to the Website by another person using your identification information, with or without your permission;
25.2.4. Receiving any winnings obtained in this way.
25.3.2. Terminate your Account to limit your ability to play games or place bets on the Website;
25.3.3. Block your Personal Account with or without prior notice;
26. INTELLECTUAL PROPERTY RIGHTS
26.1. The content of the Website is protected by copyright. The content of the Website is owned by the Company or used under license from a third party. All materials on the Website may only be downloaded by one personal computer and printed for personal non-commercial use only.
26.2. Under no circumstances does the use of the Website grant you any intellectual property rights (trademarks, know-how, copyrights) owned by the Company and any third party.
26.3. Any use or reproduction of the trade name, trademarks, logos or other materials displayed on the Website is strictly prohibited.
27. YOUR PERSONAL INFORMATION
27.3. In accordance with the policy of the Company, it is forbidden to disclose any personal information, only employees of the Company have access to personal information for the provision of services.
27.4. The Company keeps copies of all communications received from you, including emails, to ensure an accurate record of your personal information.
28. COMPLAINTS AND NOTICES
28.1. If you wish to make a complaint about the Website's services, you should contact the Website's support team as soon as reasonably possible by sending an email to [email protected] Our customer service team will review your claim and get back to you within 3 days, or sooner if possible.
28.2. If any dispute arises, you automatically consent to the use of the server records as factual and conclusive evidence to determine the outcome of any claims and disputes.
28.3. The result of all games on the Website is determined by a random number generator. You accept the results of all games. In the event of discrepancies between the results of a game on your computer and those on our server, the results on our server shall be final and irrevocable. In the event of discrepancies between your account balance displayed on your computer and on the Company's server, our information on the server is considered correct and final.
29. FORCE MAJOR
29.2. During a force majeure event, the Company's work is suspended until the end of such force majeure event, therefore the Company reserves the right to extend the deadlines for fulfilling its obligations. However, despite the Force Majeure, the Company will seek solutions to fulfill its obligations and, if possible, terminate the Force Majeure.
30.1. In the event that we are unable to compel you to comply with any of your obligations, or where we are unable to exercise any statutory remedies to which we are entitled, this shall not constitute a waiver of such rights and remedies, and does not release you from strict adherence to all obligations and their fulfillment.
30.2. The Company's waiver of any obligation shall not be legally binding unless it is made in an official manner and provided to you personally in writing.
31. AUTONOMY OF PROVISIONS
33. ABSOLUTE LIMIT
33.1. Visitors from the US, UK and France will not be allowed.
33.2. In addition to clause 33.1, NetEnt games may not be played or made available in the following territories: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia , Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, USA and UK.
34. ADDITIONAL TERMS
34.1. Anonymous or "nominal" accounts are not allowed. Any existing anonymous accounts, or accounts that are considered a pseudonym or that have inconsistent or inconsistent identification, must undergo due diligence in order to establish the identity and good faith of the account holder at the earliest opportunity.
34.2. Online gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorized to use the Website. You must know the laws regarding online gambling in your country or country of residence.
34.3. Gambling Club Ltd. (hereinafter referred to as the Agent) is the operator of the Website. The Agent will assist in the development and promotion of the service in accordance with the gaming license through the website https://casnogrand.ru